Euro Car Parts

Completely Useless - Help needed immediately!

I ordered a car battery using the website's drop down menus to find the exact model of my car (Toyota Rav 4, 3-door, 2002 model)

However, when the battery arrived it had the incorrect terminals which were far too small and unlike any other battery I have been recommended when i have walked into [link].

This was incredibly annoying as it was the first time I have used the service and I needed to get the car started urgently so in the end had to get a taxi to the nearest [link].

The battery is sitting in my garage - please can somebody from Euro Car Parts tell me how I can get my money back for it and send it back?

19 September 2012

Reply from Euro Car Parts Limited

Hi Ben, first of all my apologies for the incorrect battery you received.

We have been trying to contact you since 14th September, and again today. Unfortunately you were unavailable, and have been leaving voice messages each time.

Do you have an alternative number for us to contact you on?