Very unimpressed with latest purchase of a bed from made.com. The quality of the craftsmanship is not very good. They seem to use the "independent craftsman" as an excuse to peddle poorly finished products at fairly high prices.
Their customer service are not helpful and refuse to acknowledge errors in their own display of products, they deceive you - make sure you read every single bit of small print as not even the names of the products can be trusted to be what you're buying!
Their delivery takes an insulting long time, even their "Express Delivery" took over 2 weeks (not 5 working days).
Would never recommend them again, can't be trusted.
Dave Naylor found this review useful
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