This company has disgusting customer service I receive an email saying my order has been dispatched, so I take today off work to await my order, I call Citylink who have stated that my order has not arrived, I then phone the drink shop to which the receptionist who has no idea about customer service casually remarks with no hint of sympathy or regret that yea they received an email this morning and it was he fault that I had not been informed, I await my call back from a manager with great anticipation.
Got a call back from a manager on the day we ad a chat about what went wrong and the company then shipped my order for next day delivery which did arrive on time thankfully hopefully the incident I referred to in the paragraph above is a blip and a one off incident as the company appear to have fixed their customer service.issues
I am disgusted by your poor customer service the tracking number you have given me has no data attached to it and also it's impossible to speak to anyone on the phone could not review the product as I have not recieved them yet.
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