Cameron Holden´s profile
Reviews (2)
Thedrinkshop
Is customer service a thing of the past
This company has disgusting customer service I receive an email saying my order has been dispatched, so I take today off work to await my order, I call Citylink who have stated that my order has not arrived, I then phone the drink shop to which the receptionist who has no idea about customer service casually remarks with no hint of sympathy or regret that yea they received an email this morning and it was he fault that I had not been informed, I await my call back from a manager with great anticipation.
Got a call back from a manager on the day we ad a chat about what went wrong and the company then shipped my order for next day delivery which did arrive on time thankfully hopefully the incident I referred to in the paragraph above is a blip and a one off incident as the company appear to have fixed their customer service.issues
Myprotein.com
disgusting customer service
I am disgusted by your poor customer service the tracking number you have given me has no data attached to it and also it's impossible to speak to anyone on the phone could not review the product as I have not recieved them yet.
Reply from Myprotein UK & Ireland
Cameron Holden´s profile
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Thank you for your feedback.
I'm really sorry that the tracking number has no data and that you are also unable to get in touch with us via our phone line.
As you have not received your, I will pass your order details onto our customer service team to look into this and find out what is happening with your order. Once we have further information we will contact.
Apologies and regards,
Myprotein.com Customer Relations Team