I ordered in good faith, but it took a total of 57 phone calls to pixmania and the delivery company to receive the goods. Pixmania did not want to know, and they never replied to e- mails or phone calls.
I would only ever recommend using this company to anyone in total desperation. The sooner they are out of business the better!
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I am sorry that you have had problems with the delivery of your order and that you have not had any answers to your emails or phone calls.
Our customer services department will be happy to help you Monday to Friday 9 a.m. to 5 p.m. and should not take any longer than 24 hours to respond to your emails during this timeframe.
I invite you to contact me directly on rachel@pixmania.com with your order details so that I may open an internal transport investigation.
Kind regards
Rachel
Pixmania Mediator