I've placed a fair few orders with MicroDirect over the past few years - their prices have been competitive and next day delivery has usually meant just that.
But. If you ever have cause to contact the company (in my case for non-delivery) the pain begins...
1. Emails go unanswered for a week.
2. Phone calls are answered by an automated system that NEVER puts you through to speak to anyone.
3. Calls to Sales are answered (funny that) but they refuse to put you through to Customer Services. Excuses range from they're in another building, to there's a problem with their phones.
4. They refused to issue a refund for an order that was never delivered - wait for it - until I returned the goods!
How on earth that works is beyond me.
In the end I got my money back from the credit card company.
Let the bank to deal with MicroDirect, and MicroDirect can claim for the lost goods through CityLink. Not from my pocket.
My recommendation would be a strong 'avoid'.
This is my second order with SimplyElectronics.net.
I must admit even though I'd ordered from them before I still felt a little apprehensive placing the order (value £950). After a few days silence I needn't have worried. Just like the first order (where too they were a bit slow to get going) the email arrived saying the goods had been despatched and the package arrived the next day.
If you don't need a company to inundate you with emails and don't need next-day delivery then consider this supplier.
I'm planning another investment (£1,500) in a lens shortly and my order will be placed with SimplyElectronics.
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