I ordered a guitar pedal which I was needing for a gig two weeks away, so thinking I had plenty of time, ordered the pedal and got an email saying they'd email me when my package would be dispatched, I waited and waited, giving them the benefit of the doubt, a week after I ordered the pedal I emailed them with no reply, 9 days after I ordered the pedal I rang them and spoke to a friendly guy explaining that they had had some faults with the pedals they had had in, so were waiting on new ones, which is fair, but it'd have been nice if they had told me this before I ordered it, they promised me as soon as they got the new pedals though they'd post it to me next day, two days before the gig (13th) I got a dispatch notice email telling me it had been sent and I would receive it the next day (14th) I waited around the next day for it to turn up and nothing, waited around on the day of the gig (15th) for as long as I could till I had to go and still nothing, I know the delivery is out of fair deal's hands but I suggest they use a different carrier that sticks to its next day promise, I still have not had anything through (17th), I'm sure fair deal are usually very good so will use them again
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.