Harry H´s profile

Reviews (3)

Ellis Brigham Mountain Sports

Sub-standard goods

We thought we were buying a new pair Keen sandals... What was sent looked like a pair of ex-display sandals that have spent far too long in a shop window. The grey soles were discoloured and faded green on the front and sides, the pink trim was likewise faded around the edges and the quality and colouring of the webbing was inconsistent. As a premium product for which we were paying a premium price this is totally unacceptable. I emailed my complaint also and have not heard anything back. I just hope they re-emberse the postage when we return the goods...

Further to this post, I had a call from Zac, head of customer care which I really appreciated and they are reimbursing the postage.

01 August 2013

Reply from Ellis Brigham Mountain Sports

Thanks for the feedback and apologies about the problem with the sandals. It sounds like the product we sent out slipped through the quality control process, so really sorry about this.

NP Autoparts Limited

Great website.... slow delivery

The review request has come before my part! The actual shopping experience was great but that is only half the job...


Pharmacyfixed it for me...

I ordered some replacement toothbrush heads last week. They were exactly as described, well packaged, great value having looked at a number of other online sites and delivered in a couple of days. I even got an additional 5% off through their monthly mailer coupon which was a real bonus. I can safely say Pharmacyfix literally bought a smile to my face!

Harry H´s profile

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Harry H
United Kingdom