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Appalling marketing tactics

I obtained a car insurance quote from them over a year ago, since then I have received 5 or 6 emails per week advertising other products. Initially I simply deleted them but eventually got fed up with doing that and realised that I shouldn't have to be dealing with them. So, I filled in their opt out form on line, numerous times, but still the emails kept coming. After a quick search I found an email address for their Data Protection Officer and emailed her giving them notice to to remove me from any and all distribution lists as per the Data Protection Act 1998 within 28 days. As brief email exchange followed in which I was assured this would happen.

9 days later I received a marketing email from them.

As they have 28 days to comply with the notice it would appear they intend to use that 28 days, rest assured if they go over that 28 days then I will be contacting the Information Commissioner and reporting them for a breach of DPA.

My advice to anyone thinking of using them: don't give them any contact details under any circumstances, unless of course you enjoy having your inbox filled with spam.

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Andy Marrs
Bedford, United Kingdom