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Reviews (1)

Hudson Reed USA

Good Product, Need a contact in the US to make customer service easier

I purchased a UFG-Trusp 310 model. One of the hoses leaked when I installed it and the valve started leaking after about 5 months. After making contact with the company, I was able to get the parts needed to make the repairs. Adam in Customer Service went the extra mile. Satisfied customer Good product.

07 January 2013

Reply from usa.hudsonreed.com

Dear Sir,

We are very sorry to find you had a problem with your product but am glad to read that this issue was resolved effectively by Adam.

We do have multiple options for our US customer to contact us including our messaging service and live chat functions which are web based and at no extra cost to the customer.

I am glad to read that a solution to this issue has been found however if there is anything else we can assist you with please do not hesitate to contact us.

Kind regards,
The Hudson Reed Team

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john_dornon
Reviewer
United States

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