Matthew´s profile

Reviews (2)

Asos

Awful Customer Service, Products always wrong or inaccurate

I used to order from this company regularly when they were good, however, in the past 6 months they have become one of the worst and most unreliable shopping websites around. (this is the only review site on the internet which scores them more than 3/10!)

Most items are not as described, and the models are always wearing a different item (albeit only slightly different) than the one you actually receive. it makes you wonder where they actually get their stock from!

Customer services are poor, knowledgeable and give stock answers every single time!

The only good thing is the delivery, oh, but only if you're paying 9.99 for the ASOS premier service!

Jules B

Pleasant experience, easy to complete order

The ordering process was simple and easy to complete, with a variety of payment methods available. The website is well arranged and easy to navigate with accurate item sizing guides and competitive pricing. The product was good and service outstanding throughout.

Matthew´s profile

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Matthew
Reviewer
Male, 1991
United Kingdom

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