Linda Backus´ profile
Reviews (1)
Wix
Do not use
Have been waiting 7 days to transfer my domain name from wix. According to their site and customer service, you should have the transfer code within the same day you request it. They register their domains thru network solutions and you have no control over getting to your domain. Either they don't want you to take your business away or have some problem communicating with NS.
04 January 2013
Reply from WIX
Linda Backus´ profile
1956
Denver, United States
About
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We apologize for any inconvenience you may have experienced from the issues with your domain transfer. Normally the transfer emails are received very quickly. They are sent to the email that the domain is registered to, which is not necessarily the same email you used to log in to Wix. You can find out which email address you registered your domain with by using a Whois search for your domain. (who.is, whois.net, whois.com)
Did you attempt to call our support line for help with this issue?
You can call us, US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will be happy to assist you.
If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.
*Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as Skype, allow you to call toll free numbers for free.