Prices are reasonable, delivery free above £100, and in 2 days, well packaged and the tracking information was sent, which was accurate.
Ordered a Samsung phone, order accepted but remained at that status for ages, then order being prepared for ages. Very difficult to get through to customer service, 20mins on hold. Most emails did not get a reply. Excuses when you could get through were lots of orders for the same phone, however, stock level showed at 10 for most of the period. They were polite.
Emailed to cancel, and that process did happen, and the credit card has been refunded (2 weeks after order placed).
If you are not in a rush, might be worth the risk, but VB need to be more honest about their delivery status and stock levels. Buyer beware !!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook