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Reviews (3)


Quick, worhwhile and excellent customer service

Very quick to reply to questions and look into cashback problems. Good, clear answers, and follow up when necessary. Highly recommended. Thanks.

24 October 2013

Reply from Quidco

Hi Stephen,

Thanks a million for your kind review.

Kind regards,

Quickly delivered, well packaged and with tracking information

Prices are reasonable, delivery free above £100, and in 2 days, well packaged and the tracking information was sent, which was accurate.

Very Risky

Ordered a Samsung phone, order accepted but remained at that status for ages, then order being prepared for ages. Very difficult to get through to customer service, 20mins on hold. Most emails did not get a reply. Excuses when you could get through were lots of orders for the same phone, however, stock level showed at 10 for most of the period. They were polite.
Emailed to cancel, and that process did happen, and the credit card has been refunded (2 weeks after order placed).
If you are not in a rush, might be worth the risk, but VB need to be more honest about their delivery status and stock levels. Buyer beware !!!

Clive Skinnerand Vivian Zhang found this review useful

Stephen Cruickshank´s profile

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Stephen Cruickshank
United Kingdom