I returned a faulty iphone 7 1/2 weeks ago now for refund..After 4 weeks I emailed them and they said they had received it and booked in but are getting through a high level of returns and have a large backlog.I have used Cex since 2007 and have had no problems this is first..I check my credit card account twice a day waiting for refund to appear.If I email all they are going to do is same reply..Cannot stand the stress its 275 quid so not trusting them again..I want to use them its a way of getting smartfone cheaper with 12 month guarantee but this scary stuff waiting for refund if faulty and credit card are charging me interest as well.
Peter Marriott found this review useful
I searched for best money for my expensive iphone and MFYP had best price..I have used many of these recycling companys.I sent my excellent condition phone with special delivery for added security and recieved the stated value for my iphone.Every thing went well with Email updates but you do have to wait about 2 weeks before they release the money..Had no problems but remember my phone was top condition and sent securly which is ALWAYS best if you have expensive mobile..
Mazuma are just one of a group of companys who buy your used fone from you..Their are other companys who pay more but the anxiety with them waiting for a response can be off putting allthough that does not apply to all of them its just mazuma are so fast..Ive used them the last 7 fones ive sold i know of ..I use the bacs method straight into bank account but there is cheque and high street voucher offers too..
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