Eric PLETAN´s profile

Reviews (1)

Divine Audio

Annual stock take could be better managed

Unfortunately, I ordered during annual stock take.
I didn't see the message on your website informing of your closure but however my purchase order has been validated.
I waited a long time before delivery without to benefit discount.
During the annual stock take, the discount code (TAKE10) could be automatically applied to the payment.

01 October 2012

Reply from Divine Audio

Customer gave us 3/5 stars because he didn't notice the large banner on our site informing customers of a weeks closure due to an annual stock take, and a 10% off voucher for the inconvenience caused.

The customer has marked us down, because he didn't notice the voucher.

Eric PLETAN´s profile

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Eric PLETAN
Reviewer
United Kingdom

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