On november 3rd I saw an offer to buy a beanbag at designfurn (Infurn.com), which I immediately ordered.
After having googled the name and found all the negative evaluations of Infurn.com, I did not believe that I would receive the beanbag and definitely not anytime in the near future.
However - very quickly I had a trackingnumber on their customer login. The tracking number didnt really have any information at the time and looked kind of funny, so I decided to send an email to firstname.lastname@example.org (and their local support mail). Just after 3 days I had a voicemail from infurm that they had tried to reach me. And to days later in the evening I got a call from Valerie (a customer relationsadvisor writing me from email@example.com). Valerie informed me that she could now see that the beanbag was in Lübeck on the way to my adress. She also send me an email to which I could respond if any issues should occur.
I got a message from the postoffice that the beanbag had arrived at november 9th. And I just picked it up today. Have checked the package and everything is just as expected.
So from my part I must say that this experience with Infurn is definitely the best.
Thank you Infurn for a great experience.
Superprof ekspedition og god pris.
Lev med GLS blev pakke sat uden for min hoveddør, hvilket var fint (og glad for at den forsat var der). Ville have hadet oplevelsen hvis jeg skulle til at "slåas" med GLS omkring udlevering af pakke og køre langt efter den.
Jeg havde bestilt en cykel til min kærestes fødselsdag gennem cykler.dk. Da jeg gerne ville være helt sikker på at den nåede frem i tide skrev jeg lige en mail til cykler.dk et par dage efter bestilling for at være sikker på den var på vej.
Kort tid efter blev jeg ringet op af cykler.dk at ordren havde forputtet sig, samt at cyklen jeg havde bestilt ikke var på lager i den pgl størrelse. De tilbød derfor straks at sende en model bedre end den bestilte som kunne være der i tide - og til en væsentligt bedre pris.
Stor ros til cykler.dk for deres håndtering og ansvarlighed. Ikke sidste gang jeg har handlet her.
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