I ordered a bed on 15th May 2013 which was showing on their website as "in stock for next day delivery" I placed the order then web chatted a representative to confirm the order would be delivered the next day and was assured it would be. I emailed the company to ask for a delivery time slot and heard nothing. I the day of delivery in the afternoon I received an email saying that the bed could not be delivered until late June.
I ordered a bed on the 5th May for delivery on the 20th May. I emailed to ask if the bed could be delivered earlier on the 14th May and was confirmed it could be. Waited for the delivery but nobody turned up. Emailed the company to be told the bed was not in stock and would not be so until the end of June. How disgraceful they take your money and do not ensure that the goods are in stock for delivery. Still waiting for a refund
Have used Petmeds for some while now and always find their prices very competative. The goods are always delivered very quickly and I have no hesitation in recommending them.
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