Discovered through a price comparison site I bought from this supplier & was very happy to rely on the honest punctual customer service that included an invaluable delivery tracking service, mobile text progress alerts & the option to alter delivery arrangements within reason. Will use time & time again!
In full confidence, I paid for 2 x Geigerrig 2 Litre Hydration Engine with White & Bishop Ltd http://www.e-outdoor.co.uk. The system accepted the transaction. Unfortunately I was then contacted by the company to say that in fact they only had one to sell. This meant I would now have to pay delivery due to new total cost not meeting free delivery threshold.
It was agreed that one Geigerrig 2 Litre Hydration Engine would be shipped which it was but to my disappointment, White & Bishop Ltd http://www.e-outdoor.co.uk had sent me a item unfit for purpose as it should have come with a drinking valve and tube as described by White & Bishop Ltd http://www.e-outdoor.co.uk's image and product description.
I wanted to use the items for a charity event but come delivery I was forced to use a drinking bottle. I had given White & Bishop Ltd http://www.e-outdoor.co.uk (staff JOE) an opportunity to resolve the matter via phone call. He failed to meet his followup contact the following monday forcing me to speak to a new member of staff on the following day. I had suggested they source me the missing part at no extra cost for the inconvenience but they were only offering a full refund. To date I still cant find a supplier & will think twice when buying from White & Bishop Ltd http://www.e-outdoor.co.uk.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook