Philip Buckley´s profile

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KnowHow don't have a clue

This is getting to be a lengthy tale that has yet to run it's course so I will try not to rant.
Took Sony laptop into local P.C World for repair, paid the £50 up front fee that covers labour costs and waited for a call. When this came I was informed that the screen was shot and Cost of replacement would be £240, I gulped and paid up. Couple of days later I received a text message stating that the laptop would be at my local store in another couple of days, went to P.C world to collect said laptop but it wasn't there. I contacted P.C World the following day and was told that they would get in touch with KnowHow to throw some light on the situation, that call never came so I called them, I was then informed that it was bad news and the repairs would cost £600. I was told that someone would be in contact to discuss the situation. At the time of preparing this no one has had the decency to call me and I am currently firing off emails that as yet have only resulted in automated responses. Watch this space for the next instalment.

Philip Buckley´s profile

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Philip Buckley
United Kingdom