The shoulder rest (order number 7526732) is fine and will work as expected.
However we ordered a collapsible model, and the label on the box said that that is what it was. However, the box itself said it was the ordinary (non-collapsible) model, and indeed that is what the box contained.
There was very little difference in the price, the ordinary model is what we have used before, so there is little point in asking you to change it.
It is worth pointing out however that the box was wrongly labelled in case others have the same problem.
John Huw Davies
These taps bought (over the net) as they had a longer spout (about four rather than the usual three inches) than other taps which I looked at. They appear to be of excellent quality, were easy to fit, and work well in the bathroom washbasin to which they have been fitted.
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