Thought getting the Virgin 30 MEG package would be straightforward !!! 4 engineer visits since installation and numerous calls to an Indian based call center and still could not do better than 16 MEG. Used BroadbandChoices to keep testing my speeds and used their "how to speed up your Broadband" guide to get Virgin to re-position their "super" hub next to the computer and not the TV. I now get 30+MEG download every hour - Thank you Broadbandchoices.
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