Very helpful sales and tech dept, Product seems very substantial - not at all like the cheap & cheerful temporary repair stuff. Prompt delivery. Only quibble would be that when I decided to order one extra tube of adhesive - price around £7, the website decided that this would cost £20 to post; far more than I originally paid for postage on a small roll of Ubiflex and a total of four tubes of filler and adhesive. Found it for much less elsewhere.
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