Clare Causton´s profile
Reviews (1)
Quality Compliance Systems
seems to be geared more so to residential homes.
I own a domicilary care agency. i have had to write my own pols and pros as i find yours are not suitable as they are geared towards residential settings. alot of forms are more complex than needed. and also alot of info you provide on training is out of date i.e nvqs. there were other things out of date which i phoned and advised you of. system is good if youve never done this type of thing before but for an established agency i feel its not up to scratch.
20 September 2012
Reply from Quality Compliance Systems
Clare Causton´s profile
United Kingdom
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Thank you for your review. I am sorry to hear that you didn’t find the system suitable for your agency. As the policies were originally developed for residential services, then adapted for Domiciliary Care, there were some residual forms that were more ‘residential care’ focussed. To address this we completed a total review and update of the Domiciliary Care system in late June 2012. You should find the majority of concerns you had previously have now been addressed. We’d be happy to discuss any further concerns or questions, or the changes we made with you, please give our Customer Care team a call on 0207 138 3078 option 2.
Kind regards,
Mindy Fransen
Quality Compliance Systems Ltd
Business Support Manager
mindy.fransen@ukqcs.co.uk