From start to finish my dealings with this shipping company has been horrible. They only told me I had one package, when I really had two. No one called about the second package. I had to make a second trip to pick it up. However when I got there, the package had been moved to a different facility.
I have spoken with several managers at the purolator main office and NONE of whom made even a single not on my file about the issue that was happening. So each time I call back, it is as if nothing had happened before and i have to start overall. I will never Ever use this company again. IT IS HORRIBLE.
I recognize that shipments to individuals make up a very small part of their business. But they should get out of that business all together.
This company sucks. I could honestly run a better company from my basement.
I hope I never even have to hear the name Purolator again!
PS: that is a DUMB name for a shipping company!
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