I used to use another well-known online supplement website (blue colour scheme) but after a delayed order and a very poor follow-up from their customer service team, I was on the lookout for a new place to take my custom.
Then I found these guys, and from my first order it has been hassle-free.
I wanted to wait until after I had ordered a few times from this company before reviewing - to see if my experience had been a fluke - but no, bodybuildingwarehouse has come through each and every time. An exemplary online company with a great range of products and excellent value-for-money. Delivery has been super speedy (next-day in every instance) and they keep you well informed via email throughout so you know what exactly is happening with your order. I follow them on Facebook and I like that they are always engaging with their customers - the good and the bad. I wish more were like them!
I had been using myprotein.co.uk for some time without any problems... until this particular order. Despite paying for next day delivery, before the cut off time, my order wasn't dispatched until the day it was supposed to be delivered. When I wrote to voice my frustration it was pretty much brushed off with a "Sorry, we were busy" response. I think the decent thing for myprotein to do in this case would have been to refund the money I paid for the next day delivery. So I promised not to shop with this vendor again unless I absolutely had to.
There are other websites out there that offer comparable products at competitive prices with much better customer service, which I now happily give my custom to.
My experience with Mazuma was fantastic and exemplary - I wish all internet companies were this good.
The website is easy to use, informative and friendly. I felt the offer for my iPhone 3G was fair and in fact higher than what other companies were offering, and while it wasn't the BEST offer I came across, I was familiar with Mazuma from its TV ads and having done some research on the company myself, I felt it could be trusted.
I was very pleasantly surprised to receive my mailing pack the day after placing my order late the day before. There was a small delay before I sent off my phone and Mazuma sent a friendly reminder letter which I thought was a nice gesture. When I did send my phone off, the service was prompt and the payment was in my account the same day.
I would happily and highly recommend Mazuma to all my friends. Should I ever need to recycle my phone again in the future, Mazuma will be my first port of call.
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