Kate Palmer´s profile

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Jet2

My favourite budget airline, by a long way.

I have flown with Jet2 on many occasions, mostly to Murcia in Spain. I have always happy with their service and this latest trip was no exception. Given the choice I would always fly with Jet2 over their main competitors for many reasons:
- competitive prices without hidden charges
- their website is straightforward to use, and easy on the eye
- allocated seats, so no frantic last-minute scrambles
- a massive 22kg hold baggage allowance - and this time I was able to check in an extra trolley case free of charge
- on the rare occasion that I've had to contact their customer services, I've been able to do so via email, and received a prompt, friendly and helpful response (actually having a customer services department at all is a distinct advantage over certain airlines I could mention...!)
- I have always found them to be reliable and punctual. On my latest trip both the outward and return flights departed and landed early, without being subjected to an annoying fanfare...!
Keep up the good work Jet2.

Kate Palmer´s profile

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Kate Palmer
Reviewer
1965
Falkirk, United Kingdom

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