We ordered (and paid for) a table on 2nd Feb 2013 - the website said 5-7 days delivery.... and promised great Customer Service.
It is now April and we are STILL waiting for the table to be delivered. Furniturebuyer have replied to 2 emails with further delivery dates (none of which have happened).... They are now not responding to my emails and are not answering the phone, and they are not available on 'live chat'. They have gone silent on me.
I am now dealing with my credit card compnay and in the process of obtaining a refund via my credit card for non-delivery of goods. I am also in the process of writing to Trading Standards to make a formal complaint.
DO NOT USE THIS COMPANY - they do not uphold their promise to deliver, and do not have any Customer Service, let alone 'outstanding customer service'!
Peter E found this review useful
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