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Reviews (2)

Worldstores

No delivery even after 1 month and impossible to contact

I ordered Ortho Shire Pocket Mattress on the 24th Aug 2012 and the order did not arrive on the expected date. I contacted the after-sales team on 18th Sept by phone (on 10th attempt) and was informed that the order was dispatched long time back and should be with me and it will be investigated. The online status has also be showing as order dispatched for the last 25 days.
I have not head anything since. When I try to ring, no-body answers the call. I have submitted online queries as well but not answered.

Edited on 27/9/12:
Got a phone call on the same day of posting this review and an email promising a refund. The refund has appeared today on my card. So, thank you worldstores for resolving this so quickly.

Alan Williams found this review useful

25 September 2012

Reply from www.worldstores.co.uk

Dear A

Thank you for your feedback, I am truly sorry as you have not received your item.

I will be looking into your order and contacting you to discuss this further.

Kind Regards
Prachi

Takeaway.com

Good Website

Easy layout to the web-page and lot of options.

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A
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Male, 1972
United Kingdom

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