I am really happy with the shoes that I purchased.
I bought items in November and returned them due to wrong sizing guidelines and cheap matterial. More than month later I am still sending letters and emails regarding a refund. Customer service is teRrible. they are lying all the time and coming up with most rediculios excuses.
DO NOT BUY FROM THEM!!!!!
I am happy that I got cashback for some of my internet purchases, unfortunately almost half of companies did not confirmed the cashback.
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Thank you for taking the time to leave your feedback. I am really sorry to hear that the products and service you have received have not been up to our usual standards.
Please be assured that all your comments have been forwarded onto the relevant department as we strive to continually improve the level of service and products we offer our customers.
I can confirm I have sent further information regarding your refund to your boohoo registered email address.
I apologise for any inconvenience caused; I can assure you it is never our intention to anger or upset any of our customers.
Kind Regards,
Charlie