Paid £50 up front for a repair quote for my Acer Aspire laptop, as the screw mounts had broken on the upper casing.
Laptop was sent away to be examined by an engineer who stated that both the upper and lower cases required replacing. This was going to cost £214 to carry out the repairs.
Cancelled the repair as it would have been cheaper to buy a new laptop at that price. Laptop was returned after 2 weeks (eventually, and after numerous phone calls to PC World). Have sent the laptop to another computer shop, (not PC World) who have said that only the upper casing requires replacing at a cost of £57.50 for the part and £25 for labour.
Will never use PC World's services again or buy in their shop.
Darren Whitham found this review useful
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