I have been in the very fortunate position to completely refurbish a house. Well Achica has done it for me! Everything that has been bought has been bought online, from Achica! Furniture, lighting, bedding bedlinen towels kitchen stuff, art work, rugs... and on and on! I have had so many compliments from our brilliant workforce our electrician now shops at Achica, our plasterer and decorator has ordered a rug just like one of mine! and on and on. The quality, unusualness of goods, and price I cannot fault. I also cannot fault the helpfulness of the customer service staff. The only reason I have not put a full 5 stars is that the Order History is often out and the e-mails stating an order has been dispatched would be improved by stating carrier. Often the e-mails are received after the goods have arrived! I am also fortunate in having good neighbours otherwise it would have been extremely difficult. But having said that I LOVE ACHICA!!
I am afraid that I find it unacceptable to wait for 7 days from posting and paying for an order to receiving it. Rubbersole used to deliver via Royal mail in 24/48 hours. Sending me testimonials from satisfied customers when I was trying to discover where my order was (Yodel's website was apparently having difficulties) instead of answering my question did little to help the situation.
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