I ordered two pairs of Ted Baker shoes, the first pair was in the lovely Ted Baker box that all there shoes come in, how ever inside was just the shoes and a little tissue paper, not the usual love and care had gone into packing these, even the little shoe sticks was not in the shoes, they were just floating around the box however saying all that, this pair was far better than the second pair which just came in a bog standard brown shoe box... When spending so much on shoes the little touches matter... I sent them both back on principle!!!
Returned product and received a swift refund however not the full amount with no explanation, waiting for the reminding money to be paid, not sure they would of liked it the other way round.
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