Samantha´s profile

Reviews (2)

Very

Poor packaging

I ordered two pairs of Ted Baker shoes, the first pair was in the lovely Ted Baker box that all there shoes come in, how ever inside was just the shoes and a little tissue paper, not the usual love and care had gone into packing these, even the little shoe sticks was not in the shoes, they were just floating around the box however saying all that, this pair was far better than the second pair which just came in a bog standard brown shoe box... When spending so much on shoes the little touches matter... I sent them both back on principle!!!

Ted Baker

Refund minus a few pounds and no explanation

Returned product and received a swift refund however not the full amount with no explanation, waiting for the reminding money to be paid, not sure they would of liked it the other way round.

03 October 2012

Reply from Ted Baker

Hi Samantha,
We are sorry to hear that you feel you have been refunded incorrectly. If you contact our customer service team at ask.ted@tedbaker.com they can investigate this for you.

Samantha´s profile

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Samantha
Reviewer
United Kingdom

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