I love to purchase gifts for my family from Ted Baker as they feel it's something really special, to receive a Ted Baker item.
It is so easy to browse the latest styles and to select and make that special purchase, but I just won't do it again as the delivery was a nightmare. I spent eveyday the items were due on the phone or website trying to locate and track my goods. On the 2nd occasion when goods didn't arrive Ted Baker refunded my payment with out question, but the whole experience left me exasperated.
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