Dorothyperkins

First and last time ordering from Dorothy Perkins

Reasonable priced items, satisfactory shipping charges and quick shipping are a few positive things I could say about this company.

Unfortunately, I can't say the same for trying to obtain a refund for a mistake on their part. The company sent me a wrong dress size and advised to send it back using their free return label. US postal returned the package to me because I owed International shipping charges(apprx. $10). When the company received the package, they refunded me for the dress but not the shipping. I emailed 3 times asking them to refund the shipping since it was an error on their part. When they ignored the request, I threatened to contact Paypal's dispute resolution center. They refunded the shipping the next day.