Everything was going really well flight and transfers until i arrived at hotel reception. I was then informed there was no room for me and that alphas rooms were contacted 3 days prior to my holiday by e mail informing them of my position.I was travelling for the first time alone and felt very frightened...... I was told i would be put into apartments along the road, as i was alone i felt more isolated that is why i had booked a bb hotel with a pool. My first morning i got soaked going to breakfast i arrived at breakfast it looked like someone had thown a bucket of water over me.. I spoke to the manager who was very nice and friendly, that i really wasn't happy. Then that day at noon someone knocked at my apartment to inform me that there was a room for me i was so thrilled i coudln't wait to packed again. When i arrived i was told it would only be for 1 or 2 nights i couldn't believe what was happening and just wanted to come back home. Bearing in mind that i was calling the local telephone number for assistance, while on my stay which when i finally got through was told i had wrong number. There again what could they do they were told before i arrived there was not a room but left me anyway. The next day, day 3 of my 7 day holiday that i was to move now to another room. So back again to my room to pack it was now the 3rd room and the third time of packing my suitcase when i should of been out enjoying the holiday, i was so looking forward to after a hell of a year.So even though Alpha rooms might have been a bit cheaper other companies were having rooms for their guests?
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.