Just had yet another item lost by city link. Tracking shows it went out for delivery 2 weeks ago and was delivered ten days later. It wasn't. No note or anything. Why would it sit in the van for ten days? It's clearly lost so rather than look for it they mark it as delivered.
A similar thing has happened on every delivery I've ever been sent through them. They have ruined many a Xmas and birthday.
I live in London BTW, not on some remote island.
Last Xmas they delivered something over 3 weeks late. The tracking showed delivered on 19th Dec, but they didn't actually try to deliver it until Jan 12th! I'd already got a refund and bought it elsewhere.
It's one thing being incompetent, but they also LIE! Presumably to keep their stats up to pull the wool over the eyes of Amazon et al.
I have written to Amazon many times about them but they still use them. I will now immediately cancel any orders that show as despatching via sh1ttylink.
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