CloudNext are pretty hassle free if you know what you want and you know what you are doing. The interface to all the control features is well designed and easy to use and has a broad spread of services and options.
There has been a very small amount of occasional down time in 2012: I happened to check my site 2 or 3 times when the servers were down. One occasion was freak weather so I'm sure it was out of Cloud Next's control.
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