Peter Lane´s profile

Reviews (1)

Waiting for delivery

I have not received the order I put in on the 12 /09/2012 yet and it is now the 24/09/2012. I received an email telling me the order had been despatched almost immediately I submitted the order. I rang a week later and the problem evidently was in the internet ordering system. My house does not have a number, only a name and I was supposed to receive an email of which I should have replied confirming the lack of a number. I didn't receive this. I have never come across this problem before with other internet companies.

May be the ordering system needs changing to prevent this happening. Other than that, as long as I receive the item shortly, I do not have any complaints as yet!

Dimitri found this review useful

24 November 2012

Reply from

Dear Peter Lane,

We are very sorry for this inconvinience. We try to make the best delivery service and your order has been held in stock until we get full delivery informations. On September twelfth we sent you email requesting address confirmation, but we did not get any answer untill you contact us twelve days later. Your order was shiped the same day you confirmed address.
We are sorry once again for this delay. Thank you for your suggestion and your feedback.

MyTrendyPhone team

Peter Lane´s profile

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Peter Lane
United States