Having obtained 2 Applause Store 'unique' tickets online for 'Got to dance' auditions, we duly turned up earlier than the time stated on the ticket. We queued for an hour and were then told that the event was full up and there would be no admission. What?? What appalling management and poor treatment of the public. We wasted £60 on train tickets and ruined what should have been a happy day out. Applause Store: stop handing out more tickets than you can possibly honour, and on your website clearly warn people that even arriving hours early to queue is no guarantee of entry (not just in the small print on the e ticket).
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