Gav Georgeson´s profile
Reviews (2)
www.guitarguitar.co.uk
Service & knowledge
A trustworthy company who listened to my niggles and were flexible enough to meet my needs.
Many thanks
Gav
Dawsons Music
Staying in time
Popular guitar took ages to arrive.
It wasn't informed 10 week wait until I'd payed. I nearly cancelled.
Glad I waited though! arrived in perfect condition.
24 September 2012
Reply from Dawsons Music
Gav Georgeson´s profile
United Kingdom
About
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Thank you for your feedback and I am glad that you are pleased with the guitar.
I have double-checked your order and apologise that you experienced a delay. An email was sent the day after the order was placed, however, advising of a hold up with the item. The order was dispatched on the 4th September, having been placed on 14th August (in total a three week wait).
Any delay is obviously an inconvenience so we do apologise for this.
If you would like to discuss this further, please do not hesitate to contact me on 01925 582 420.
Kindest Regards,
Paul O’Toole
Dawsons Customer Relations Manager