Gav Georgeson´s profile

Reviews (2)

Service & knowledge

A trustworthy company who listened to my niggles and were flexible enough to meet my needs.
Many thanks

Dawsons Music

Staying in time

Popular guitar took ages to arrive.
It wasn't informed 10 week wait until I'd payed. I nearly cancelled.
Glad I waited though! arrived in perfect condition.

24 September 2012

Reply from Dawsons Music

Hi Gav,

Thank you for your feedback and I am glad that you are pleased with the guitar.

I have double-checked your order and apologise that you experienced a delay. An email was sent the day after the order was placed, however, advising of a hold up with the item. The order was dispatched on the 4th September, having been placed on 14th August (in total a three week wait).

Any delay is obviously an inconvenience so we do apologise for this.

If you would like to discuss this further, please do not hesitate to contact me on 01925 582 420.

Kindest Regards,

Paul O’Toole
Dawsons Customer Relations Manager

Gav Georgeson´s profile

profile image of Gav Georgeson
Gav Georgeson
United Kingdom