j sm ´s profile

Reviews (2)

Glasses Direct

very very slow service, and lack of communication

very very slow service, and the updates on the site are not accurate.not happy with service:(

27 August 2013

Reply from Glasses Direct

Dear J SM,

We're sorry you found the service slow, and the updates not very informative.

Both your pairs of glasses were completed within the usual 7-10 days we quote customers, and we are working on making the updates closer to real time.

Kind regards

Team GD


slow customer service

god product choice price is not bad.

but the online chat is 'always' offline.
As well as ,messages are not replied to within the time they say.
very slow customer service, not good

j sm ´s profile

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j sm
United Kingdom