Carol Mitchell´s profile

Reviews (1)

Debenhams

Will not accept two methods of payment. What the.....????

Now don't Debenhams have this one sewn up nicely...
I have a gift card for £25 which I have just tried to use towards a £34 purchase and I (rather stupidly I suppose) assumed I could pay the difference on my credit card the same way I've done many times before on other websites After many attempts I hit the confirm order button as there was no other options available and expected to be told that my credit card would be charged with £9 but oh no, the whole amount has been charged to my credit card and I'm left holding a card which forces me to spend another £25 with them..
I've since found out that they will not accept more than one payment method - funny how this information isn't available until you trawl through the small print screens - they say they're looking into introducing it in the future.....bet they're not going to hurry!!!
Disgusting behaviour from such a large store.

Carol Mitchell´s profile

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Carol Mitchell
Reviewer
1960
United Kingdom

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