I have been a good customer to Nisbets over the years, however it seems the larger this company gets the worse the customer service has become. I have sent back a faulty item within warranty and they will do absolutely nothing about it and trying to say that the fault is through overloading which is just not true. I am now going to a small claims court to try and get some recourse there as the smug customer service representatives take great delight in telling you what they won't do to help you.
Mike found this review useful
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