Speedy response to emails.
Searched extensively for the diamond i wanted.
Offered me several quality stones to choose from.
Stone was ready and set, in the timescale i needed, as i was only in the UK for a short period as i am based in Cyprus.
Each email back and forth and my visit to the Birmingham shop was dealt with in a professional and also friendly manner.
What a difference to 3 or 4 other Birmingham Jewellery quarter online shops, who either didn't bother replying, or replied basically offering me what they wanted to sell me as opposed to what i was actually looking for.
Excellent value, professional service, and also a beautiful 1.5carat GIA certified diamond ring for my Fiancee, who absolutely loved it.
I was buying a decent sized ring, but i also tried to from several other Birmingham shops, but none were as diligent, friendly and speedy as Diamond Heaven.
The staff at diamond heaven treated me in the manner you would hope for when making what is not an everyday purchase.
Other shops would do well to take a leaf out of their book.
They actually listened to my needs and met them.
The diamond they sourced, was beautiful, and also very fairly priced...and i did quite a lot of research.
And i NEVER usually leave a review !
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