I bought 6 chairs in store, I was told that they had 1 in stock and would order 5 more within 2 weeks. I reluctantly decided to go with this. 4 weeks later, no call. I couldn't get through to them on the phone and when I eventually got through they hung up on me!!
I spoke to customer service 7 times and not one call was returned as promised. The store won't answer their phone so I have to keep visiting them to complain.
This has been one of my worst ever retail purchases and I am shocked at how utterly poor their service is..not what I expected of BHS. I certainly wouldn't buy anything else from them again. 3 months on and I now have 5 out of the 6 chairs.... 2 are damages stock that they gave me as a gesture!!! I'm still waiting for the 2 replace,nets and 1 new chair. These were supposed to have been delivered 4 weeks ago.... Still waiting. I'm going to drive to Broughton "Chester" today, they better be prepared for a mighty ear bending....
I would have scored them 0 out of 10 however 1 out of 10 was the lowest option!
These guys come highly recommended. We contacted them by phone and had a written quotation within the hour. We agreed the spec and received visual proofs the same day. A couple of days later we received photos of a sample item printed.10 days later our branded pen drives turned up better than expected.
Very good service, great communications and a first class product delivery. We will be placing an order via our other company very soon! Well done to the team at USB2U.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.