I get a lot of things delivered as I'm a sucker for Amazon Prime and not big on wandering around shops, and DPD have always delivered the goods, on time. Not only that, their Predict system tells you will good accuracy when the parcel will be delivered. There are obviously some bad ratings on here but DPD appear to take an interest and try to get thing sorted.
As far as I'm concerned they're exemplary in the courier business and if companies like City Link start taking some notice as they lose business to them, and realise that customer service is paramount, that can only be a good thing.
I don't have any connections to the company, I just really appreciate it when I'm treated well and see companies doing things the right way.
I was really impressed with Audiovisual Online - they stock some good products and the prices seem very reasonable. I ordered a phono to 3.5 jack cable in the evening and they called me the following morning to say that it was out of stock. I asked if they could swap it for a similarly priced product, expecting to be charged if it was more expensive but instead they sent me a pricier cable at no extra charge. It arrived the following day. Hard to fault that service.
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