Keith Poulton´s profile

Reviews (2)

HomeOutlet Online Limited

Goods not stocked & Long Lead time from suppliers

One month for a box of 'O' Rings. Although the staff we spoke to were polite and helpful, nobody was able to expedite our order. Further, the out of stock item remained on the web site with no notice of the long lead time.

28 March 2013

Reply from

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or


It went wrong initially

The goods ordered were supplied direct from the manufactures, and seemed to have bounced their way from them to us, with the packaging and contents badly damaged. I contacted Just Off Base, who replied promptly and arranged for a replacement without delay. These guys are now in my 'Favorites'

Keith Poulton´s profile

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Keith Poulton
United Kingdom