Dreams

C***S. and it should be 0 stars.

I so wish i had read these reviews before my purchase. I ordered a new bed approx £1600. Arranged date of delivery. 3 days before delivery a phone call from head office to me asking to arrange date for delivery. Many phone calls later i was informed it was back on for my original date. 30 minutes later they called me again to arrange date for delivery. Unbelievable. Was then advised delivery was unavailable until 1 month later. So i cancelled. And how difficult is that? 7-10 days to process? I proceeded into the Dreams store, and made quite a scene, where i was taken aside by a divisional manager. Refund processed immediately but am still waiting for money 7 days later. The divisional manager advised me he was in store because of staffing difficulties (Dreams Milton Keynes). I think it's company difficulties, and if they carry on like this i would expect them to be next in line for going bust.
I conclude i have been lied to numerous times, never recieved such piss poor after service and as previously reviewed they are quick enough to take your money but after, what an absolute NIGHTMARE. DO NOT BUY FROM DREAMS.

2/10/12 money refunded order cancelled. So glad I cancelled this straight away, I realised something wasn't right, just feel for these people that carry the order through and get messed around even more.

Kelly Irreplaceable Halse found this review useful

Dreams

C***S. and it should be 0 stars.

I so wish i had read these reviews before my purchase. I ordered a new bed approx £1600. Arranged date of delivery. 3 days before delivery a phone call from head office to me asking to arrange date for delivery. Many phone calls later i was informed it was back on for my original date. 30 minutes later they called me again to arrange date for delivery. Unbelievable. Was then advised delivery was unavailable until 1 month later. So i cancelled. And how difficult is that? 7-10 days to process? I proceeded into the Dreams store, and made quite a scene, where i was taken aside by a divisional manager. Refund processed immediately but am still waiting for money 7 days later). The divisional manager advised me he was in store because of staffing difficulties (Dreams Milton Keynes). I think it's company difficulties, and if they carry on like this i would expect them to be next in line for going bust.
I conclude i have been lied to numerous times, never recieved such piss poor after service and as previously reviewed they are quick enough to take your money but after, what an absolute NIGHTMARE. DO NOT BUY FROM DREAMS.