For the past 6 years, I have booked EVERY trip with Expedia. I have never had ANY complaint. It has been easy to book, I got exactly what I wanted for a very reasonable price and everything ran smoothly.
This year we booked our holiday and a minor error was made on our part with the details of persons travelling. Due to us getting married last year, my name had changed but I hadn't thought to change it on the Expedia account. When booking the holiday, we just added the travellers that were already listed on our account, not thinking about the name change. After booking, we realised the mistake and contacted Expedia to get the name changed. I was shocked to find they were SO unhelpful, rude and unwilling to help. We were told we would have to cancel the holiday, on which we would NOT get a refund and rebook the holiday in the correct name. Therefore effectively pay for the holiday twice. After MANY phone calls to Expedia over several days, they maintained this lack of customer service. Therefore we contacted the airlines and hotels we were flying/staying with and explained the situation. They ALL stated as far as they were concerned, they had no issue, just needed a copy of the marriage certificate and that would suffice. They could not understand why Expedia were being so difficult. This was explained to Expedia, but they still refused. Therefore we had to go back to each and every airline and hotel and kindly request that they make contact with Expedia on our behalf and explain their view. Ultimately, everything got sorted out and all we had to pay was the admin fee.
Subsequent trips, we have already booked with another company. Expedia, you SERIOUSLY need to sort out your customer service. Following this I should have only given you 1 star, but to be fair I have to give higher than that only because of my lack of complaints in previous years.
Every purchase I have made at myprotein has been effortless. It's great that you can pay by Paypal, but you also have the flexibility to pay other ways. Website is very easy to negotiate around, making it simple to find exactly what you are looking for. Great range of flavours in many products. No hassles, very quick delivery and good quality products!
I ordered Save the date magnets. I received exaclty what I ordered and the quality was great. Have no criticisms at all and would definitely recommend them and consider them for the future.
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