Jules Ralphs´ profile

Reviews (1)

Overclockers UK

Cross your fingers

You need to pray nothing goes wrong with the item you buy as their customer service is awful. God help you if you fill in the wrong form as some rude guy will just point it out and not offer any help to fill in the right one (even though you probably already did fill in the correct one - they just didn't like what you said!)
Then they RMA the item (which was a DOA) and take it back for 2 weeks....then return it DOA again!
seriously after 4 weeks "ownership" the PC hasn't EVER worked and now I'm stuck waiting to hear back from them about my options....not that they actually seem to care!

27 November 2012

Reply from www.overclockers.co.uk

Hi Jules, I have just checked your order and did see, that we refunded you the order. I apologize for the inconvenience caused. One of my colleagues will contact you shortly to give you a free game voucher for 3 full games as a little token. I agree that things should have been processed much faster and we value your feedback!

Jules Ralphs´ profile

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Jules Ralphs
Gloucester, United Kingdom