Had a few issues with Hermes delivery losing the parcel- but Impericon had it totally covered, had Lucy from customer relations sort everything out, replied fast and had a new package sent out practically straight away. In terms of service, choice and speed Impericon definitely gets my vote. For any band merch I'm definitely coming back.
Ordered a Korg Pandora mini audio processor at about 5pm on the Monday, within less than an hour I had an email confirming my purchase had not only been accepted but dispatched.
That same night I recieved a text telling me that my order would be delivered the next day (Tuesday)- and the next morning another text giving me an hour window in which it would arrive. It arrived bang in the middle of that window. And the best part? Delivery was free and next day as standard
In terms of cost, the product was the cheapest I found online at Guitarbitz- and the delivery was as good as you could ask and also free- with continuous reminders, texts and e-mails throughout the evening and following day- I seriously can't fault their service.
This is my 3rd purchase from Guitarbitz- prior purchases included an electric guitar (again, next day- great price- flawless) and guitar accessories (same again!)
The products are always packed incredibly well, very secure and marked well as valuable and/or fragile.
Seriously, you really DON'T get better than Guitarbitz- and not just in the online music industry- I'm talking about online altogether. Great customer service, great delivery, great prices, great products- I can't stress enough how good Guitarbitz.com is!
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